Privacy Policy

Napaway Holdings LLC operates the Napaway website, which provides Transportation Services (the “Service”).

This page is used to inform website visitors about our policies regarding the collection, use, and disclosure of Personal Information for anyone who decides to use our Service or Website.

If you choose to use our Service or Website, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

Napaway Holdings LLC does not sell your personal or financial information to third parties. Personal and/or financial information, however, may be shared with third parties, who are deemed necessary by Napaway Holdings LLC for the following purposes:

  • Credit Card processing and fraud prevention necessary for the purchase of a ticket
  • Legal purposes or for compliance with a Government Agency, law enforcement or Subpoena, and/or as required by law
  • Medical personnel or law enforcement in case of an emergency

We may also employ third parties for the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Napaway Holdings LLC. collects and uses full names, dates of birth, phone numbers, e-mail for the purpose of securing and purchasing a ticket for transportation.

  • Phone numbers may be used for purposes including, but not limited to, emergency communication, itinerary updates, and text message confirmations
  • Emails are required for delivery of email confirmations, policies pertaining to travel, marketing and itinerary updates. You may opt out of marketing emails using the unsubscribe feature or by contacting us.

Credit card details and billing address information is used for the purpose of processing a credit card payment using third party booking systems and payment processors. Napaway Holdings LLC and our third party booking system provider does not store credit/debit card numbers in any format

We collect, use and disclose Personal Information to provide you with the service you have requested and to offer you additional services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the ticket purchasing process.

Log Data

Whenever you visit our Service, we may collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.


Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. If you choose to disable our cookies, you may not be able to use some portions of our Service.


We value your trust in providing us your Personal Information, thus we strive to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

All ticket purchases must be made by individuals over the age of 18. Our Services do not knowingly collect personal information from anyone under the age of 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at helpmeout@napaway.com.